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Augment DevOps value by leveraging ServiceNow investment

SLICSoft’s distinctive service offering offers:

v  Understand how ServiceNow can support and deliver value to DevOps teams

v Maximize the value provided by Operations with relevant info from DevOps tools

v  Standardize and enhance adoption of DevOps within the Organization


What’s included?

v  Structured discovery process with Surveys

v  Ready to use templates

v  Experienced ServiceNow SMEs

Why CI/cd & Devops

v Identify and address conflicts early

v Capture issues early and minimize disruptions

v Reduce time spent on fixing bugs

v Lowers development costs

v Improves time to market

Our Approach

SLICSoft’s state-of-the-art methodology helps setup the ServiceNow delivery pipeline by leveraging Now Platform CI/CD and DevOps thereby achieving faster release rate and more test reliability leading to smaller backlog.

Driving principle of this solution offering - 'Get More - from your ServiceNow Investment'.

Discover

  • Identify Champion & review DevOps playbook
  • Understand how DevOps works in the Organization (Processes, Tools, KPIs)
  • Review current change process
  • Document the pain areas & identify quick wins
  • Draft the Use Cases, prioritize implementation based on the value delivered
  • Identify Pilot team and the use case
  • Review CI/CD pipeline tools & feasibility to integrate

Build

  • Integrate with CI / CD tools
  • Configure Change Approval Policies & CAB Work Bench
  • Automate Change record creation, approval
  • Automate Audit reporting
  • Configure DevOps insights & analytics
  • Integrate Incident/Problem Management with Planning tool

Optimize

  • Build Roadmap to on board other DevOps teams
  • Improve rollout process to enhance adoption
  • Review Industry best practices & adopt for implementation

benefits

  • Enhance developer productivity with Change automation – get Change Managers off the backs of your Developers.
  • Faster releases & reduce time to market – enable Change Managers to speed up Governance while giving them more control.
  • Shorten the time to gather audit info
  • Optimize DevOps within the Enterprise
  • Standardize DevOps Processes & Tools
  • Improve Operations efficiency
  • Provide end-to-end Service Management by connecting Planning, Coding and Execution tools.